We understand that unanticipated events happen occasionally. In our desire to be effective and fair to all clients, the following policies are honored: 24-hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged a $50 cancellation fee. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, we will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to myself and other customers, please plan accordingly and be on time.
I absolutely adore children but want you to have alone time to regenerate. In the event of an emergency please contact me and if your child is old enough to sit quietly for the duration of your appointment I will make an exception. Please see my postpartum facial option for new Mamas.